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Return Policy

 
payment policy

 

We reserve the right to ask for validation of your payment after checkout. Additionally, we are unable to change form of payment once an order has been placed. 

 

return policy

 

Eligible items may be returned for Store Credit only. Returns must be returned within 14 days of receiving your order. We will not accept any returns after days. Click here for Return Form

Returned items must be in original condition, unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached. 

Merchandise purchased online can be returned via mail to our Distribution Center. Please allow a full 5-7 business days for your return to be processed. We recommend obtaining proof of postage until you've received your store credit, lost packages without proof of receipt will not be given return credit. Please note no in-person drop offs will be accepted at our Distribution Center or Corporate Office.  

FINAL SALE (NON RETURNABLE, NO EXCEPTIONS)

Sale items, bodysuits, intimates, undergarments, swimwear & $9 items  are not eligible for return

 
exchanges

 

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. To return an item please refer back to 'Return Policy'.

 

damaged, defective or wrong items shipped

 

Defective items must be reported within 2 days of receipt. If not reported, we cannot issue credit. If you believe you have received an incorrect item, please contact us within 2 days of receiving your package [click this link

Damaged items must be returned with this form. We will issue you store credit and you can repurchase the item if desired. We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.

Once we receive your package, we will email you with a store credit code in the amount of your item, plus the cost of the shipping return. Please note that we can only reimburse you a maximum of $10.00 USD for return shipping costs if you include a copy of the receipt in your shipment with damaged item.

 

cancelation Policy

 

If you need to make any changes or cancel your order, please contact us asap [click this link]. Our warehouse often processes orders within an hour. If we have already processed your order, we will be unable to make any changes or cancellations. 

 

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